How it works

Order. Collect. Mail. Done.

A deliberately simple process, designed around the reality that most people ordering a home test kit are already stressed about what they might find.

01

Order

Pick the test that fits your situation. Not sure? Email us with your symptoms or the building's history and we'll point you at the smallest, cheapest kit that will actually answer your question. Kits ship within 1 business day. Free shipping over $500.

02

Collect

Every kit comes with printed instructions and a short video. Most samples take 5 minutes to collect — a swab, a water fill, a dust sample, or a cassette left in a room overnight. No chemistry degree required.

03

Mail

Prepaid return envelope included. Drop it in any mailbox. Your sample is tracked from your door to the laboratory, so you'll always know where it is.

04

Review

Your report arrives by email — typically 5–7 business days after lab receipt. Every report includes a plain-language summary alongside the raw lab data. If you have questions, our team reads the reports with you on request.

Turnaround

How fast?

Water

5–7days

Standard. Free shipping over $500.

Drugs of Abuse

7–10days

Rush available: 1-day

Allergen

5–7days

Rush available: 1-day

Mold

5–7days

Rush on ERMI, EMMA, HERTSMI

Radon

2–4days

After collection window

The science

Gold standard. No gatekeeping.

Every test BioDwell sells uses the same accredited laboratories and validated methodologies that commercial inspectors, healthcare providers, and remediators use.

We don't own a lab. We don't mark up in-house processing. We partner with ISO-17025 facilities for air and surface testing, EPA-compliant labs for water and radon, and toxicology labs for drug residue — whichever lab is best in class for the sample type.

The kits you receive are manufactured to those labs' collection specifications. The results you receive are the labs' reports, relayed to you with context and a summary — not interpreted, adjusted, or re-scored.

Not sure which one?

Email us with your situation — what symptoms, what building, what you've already tried. We'll recommend the smallest kit that answers your question.

Ask our team →